

This makes it easier for us to quickly rule out certain things. Tip: To be able to help you as fast as possible, please include screenshots of all settings and error messages with your support ticket. If it still doesn't work, please contact our support so we can help you figure out what is wrong. 1 After setting up your IMAP email account in outlook, right click on your email account. Try to connect when you are on a different network, for example your mobile provider. Having many folders with many messages in Microsoft Outlook. If you are on a school or work network certain ports might be blocked.Temporarily disable your firewall and antivirus and try again.

It is possible that your firewall, antivirus or network settings are blocking your email program. However, if you want to use POP, you need the following settings for the incoming server: - port 995 - SSL. Note: We recommend using IMAP to set up your email account. Is it still not working? Please continue to step 4. The correct path is INBOX, with capital letters. In some email clients you can specify the root folder path, under advanced settings. For your outgoing server, try the following combinations:.For your incoming server, use port 993 with SSL.Depending on your client and internet provider, you may need to use different ports.
#Problems setting up gmail in outlook 2016 update
For steps to verify your email account settings, see Update AOL email settings below. Note: AOL has recently announced upcoming changes that affect customers who use Outlook or other third-party email clients to send and receive their AOL email. Choose an option below for more information. Under advanced settings you can see if you are using the right port numbers. If youre having problems setting up your email in Outlook, we want to help. It is your complete email address and password, the same as for the incoming server. If you are using Outlook you may need to select outgoing server authentication. Tip: Are you using Outlook 2016 on Windows? Check our dedicated guide: Where can I find the server settings in Outlook 2016? Maybe you made a typo or added an extra space. If you still cannot log in to Webmail with your new password, please contact our support, otherwise continue this guide.Ĭheck if you are using the correct account settings in your email client.
